Sometimes, web design clients go back on their word, and there is nothing you can do about it, you know that, right? You might feel like you are offering the best website design service in the world, so why would you need a web design contract? There is no reason for anyone to complain, and even if they do complain, you will fix everything, and live happily ever after, right?
If that’s what you still think, let me tell you the bad news: your business is not untouchable. Bad stuff can happen to anyone, and if you don’t prepare yourself before things get tough, you put at risk your wealth, business and in some extreme cases, your family.
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The thing is, sometimes it doesn’t matter how deeply you explained every single element of the web design process or how far you go to keep a customer happy.
Some customers will do everything in their power to get their money back, even if all you’ve done was trying to help them.
Unfortunately, that’s just the way it is.
If you own a web design agency, you probably have a lawyer and a legal team. However, if you are a freelance web designer, on your own and with a limited budget, you have to protect yourself with a decent web design contract template signed by every single client.
To protect me, my son, my wife and my business, I did a lot of research trying to find the best and safest freelance web design contract template when I came across “The Contract Killer”, created by Andy Clarke at Stuff & Nonsense Ltd. This open-source web design contract template covers everything the others don’t, so I decided to adapt it to my business model and transform it into the ultimate freelance web design contract.
Writing the best agreement for website development and hosting.
As I mentioned before, you don’t have to write a confusing agreement just for the sake of saying you have a web design contract. You and your customer should comprehend who does what, where and when during the website development process. By allowing your customer to view what their responsibilities are and what you are supposed to do, you will build a stronger business relationship.
Here is what to include in your website development contract terms and conditions.
Before you download my version of “The Contract Killer” for Freelance Web Designers, here is a website development agreement checklist which also serves as a web design subcontractor agreement. Your contract should cover the following:
- A clear description of who is hiring and who is hired, the objective of the project and the payment agreement
- Which tasks belong to each party and what responsibilities come to both sides
- All the details of the agreement and what this includes or not include in the scope
- What will happen if your customer decides to change the scope or anything else
- A comprehensive description of liabilities and any legal matters
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Important: Tiago Lavis-Fernandes isn’t a legal advisor. Generic templates and contracts may fail to meet your needs. Nothing on this website shall be considered legal advice and no relationship is established. Be sure to consult a lawyer to address the particulars of your specific situation.